Quote Originally Posted by splott parker View Post
Cost, cost, cost, prices, prices , prices. Some folk know the cost of everything but the value of nothing. It’s about human interaction, for some lonely bugger a chat with a check out operator may be the only interaction they get.

Have one or two self service checkouts for the rush, rush, rush brigade but it’s bloody awful seeing all those empty checkouts, while the ones that are manned have queues a mile long. Mainly because many shoppers hate the self service ones and are willing to wait.
I've got to be honest and say that my experience is that queues for the self service checkouts are usually much longer than those for manned checkouts. There have been plenty of times where I've found a checkout with someone twiddling their thumbs by the till waiting for someone, and used them as a matter of speed.