My wife's elderly aunt still pays for things like TV license on a weekly basis in the local shop or post office using cash. It's not that she couldn't set up direct debits for everything, it gives her a reason to get out of the house to meet people. She's rarely at home in the mornings.
She does tend to use the self service checkouts, which may seem a bit odd, but she can spend 2 hours in Tesco chatting to people she knows, so the social aspect of having a brief chat with a checkout operator isn't important.





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