Tbh during and after Covid we did a lot of click and collect with Asda and I’m not sure if it’s the same now but anything you queried, ie dates of food, or didn’t like the replacements they provided you could request a refund on the app, and it was instant (and you kept the item). Not that we took advantage but we had some decent freebies, meat we needed to freeze rather than keep because of the dates rather than in the fridge and a wine they swapped which wasn’t the best (but still drunk).Originally Posted by splott parker
I’m wary of the online delivery, as you say it is preferable to actually see the product before you buy. The cynic in me tells me that the substandard stuff would be chucked on the van. Also, not sure if it’s true, I’ve heard that if a requested item isn’t in stock something similar is delivered. I’m imagining Bird’s Custard being ordered and a budgie turning up
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