Quote Originally Posted by The Lone Gunman View Post
Do you reckon customers ever complain about poor service, poor quality products, etc?

If so, are they right to do so? Or should they just forget it?
I don’t think that works if it’s relating to staff appointments and service delivery for a football club as so many factors are based on variables outside of the board’s control ( injuries, weather , fitness , refereeing decisions, suspensions, loss of form etc etc)

It’s not Tesco’s.