Energy Provider ?

[SLUDGE FACTORY]

I find EON a complete pain in the arse with their billing

It's completely impossible to understand

Anyone get a nice easy bill and good service from any of them ?

[JumpersforGoalposts]

Re: Energy Provider ?

I've found EDF the best over the years, but by no means the cheapest.
I am currently with EON Next who are truly dreadful, but relatively cheap.

[The Bloop]

Re: Energy Provider ?

I use Octopus. Haven't got a smart meter so just submit my readings online each month. A day or so later they email me my bill. Easy enough to understand in that I can see how much each month how much of a rip off the Standing charges are.

[bobh]

Re: Energy Provider ?

I use Octopus. Haven't got a smart meter so just submit my readings online each month. A day or so later they email me my bill. Easy enough to understand in that I can see how much each month how much of a rip off the Standing charges are.

I'm with Shell, and share your experience.
They keep ringing/texting me to have a smart meter but I keep saying no.

[2b2bdoo]

Re: Energy Provider ?

I’m with Octopus and find them amazing, I would happily pay a little more rather than change. The fact you can actually email them and they respond rather than calling someone like BT and being on hold for an hour before actually getting to speak to someone.

The Bills seem very simple and it shows the DD going out to compare. I do have a smart meter but I know you can submit meter readings very easily on the app.

[RichardM]

Re: Energy Provider ?

Another vote for Octopus.

[SLUDGE FACTORY]

Re: Energy Provider ?

I've found EDF the best over the years, but by no means the cheapest.
I am currently with EON Next who are truly dreadful, but relatively cheap.

EON next are shocking

[SLUDGE FACTORY]

Re: Energy Provider ?

I use Octopus. Haven't got a smart meter so just submit my readings online each month. A day or so later they email me my bill. Easy enough to understand in that I can see how much each month how much of a rip off the Standing charges are.

I have heard good things about octopus

EON have just fitted a smart meter for me but the invoices are all over the shop and if I e mail them the replies look they have been sent by 5 year old kids

[splott parker]

Re: Energy Provider ?

Yep, I’m with Octopus. No complaints, all pretty straightforward & transparent.

[The Bloop]

Re: Energy Provider ?

I'm with Shell, and share your experience.
They keep ringing/texting me to have a smart meter but I keep saying no.

They don't call me anymore but each time I open the app its a plea to get a smart meter

[Undercoverinwurzelland]

Re: Energy Provider ?

Another vote for Octopus.

And another.

[SLUDGE FACTORY]

Re: Energy Provider ?

I’m with Octopus and find them amazing, I would happily pay a little more rather than change. The fact you can actually email them and they respond rather than calling someone like BT and being on hold for an hour before actually getting to speak to someone.

The Bills seem very simple and it shows the DD going out to compare. I do have a smart meter but I know you can submit meter readings very easily on the app.

Eon are cheapish but absolutely crap

I changed my Internet provider to plusnet and they are utterly hopeless too

Nationalise the lot of them

[SLUDGE FACTORY]

Re: Energy Provider ?

They don't call me anymore but each time I open the app its a plea to get a smart meter

Martin Lewis said if you are offered one then take it

Why don't people like them ?

Eon have just installed mine , if I give them the elbow can octopus use the same one ?

[Undercoverinwurzelland]

Re: Energy Provider ?

Martin Lewis said if you are offered one then take it

Why don't people like them ?

Eon have just installed mine , if I give them the elbow can octopus use the same one ?

Yes they can.

[2b2bdoo]

Re: Energy Provider ?

Martin Lewis said if you are offered one then take it

Why don't people like them ?

Eon have just installed mine , if I give them the elbow can octopus use the same one ?

Yeah I think so, I have a new build so mine were originally with British Gas and I moved to octopus. They also came out and replaced one as British Gas didn’t do the gas one properly.