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  • #61
    Re: Energy Provider ?

    I was with Green, a couple of years ago they went under and my account was taken over by Shell. Now they've sold the accounts and I have just received an email that I am now an Octopus customer.

    Shell have been pretty good. They take the readings direct from the 'Smart' meter (smart as in it sends them the readings but not a latest meter that allows us to see usage via a device.)

    Ultimately it's all down to usage. If you get one company saying they can reduce your direct debit they will soon increase it again if you are using more energy.

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    • #62
      Re: Energy Provider ?

      Originally posted by fred keenor View Post
      I am changing to octopus flex

      Comment


      • #63
        Re: Energy Provider ?

        Originally posted by Robin Friday's Ghost View Post
        British Gas. Absolute sh1te but so bad in fact that I keep taking them to the Ombudsman and getting compensation. Three times now. I don't get free energy but it's hugely discounted because of their incompetence.
        I left those idiots now I am leaving eon as they are almost as bad

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        • #64
          Re: Energy Provider ?

          Originally posted by Michael Morris View Post
          I was with Green, a couple of years ago they went under and my account was taken over by Shell. Now they've sold the accounts and I have just received an email that I am now an Octopus customer.

          Shell have been pretty good. They take the readings direct from the 'Smart' meter (smart as in it sends them the readings but not a latest meter that allows us to see usage via a device.)

          Ultimately it's all down to usage. If you get one company saying they can reduce your direct debit they will soon increase it again if you are using more energy.
          Yep my mate is on shell energy and also on them for broadband ?

          No hassle he says

          Comment


          • #65
            Re: Energy Provider ?

            Originally posted by North Cardiff Blue View Post
            What type of complaints, service related?
            Complaints as in they are incompetent

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            • #66
              Re: Energy Provider ?

              Originally posted by fred keenor View Post
              Octopus tracker, been on this since last february
              Todays prices
              OctopusTracker Southern daily price update vs EPC - 27/02/2024

              Dec Tariff - Electric kWh - 17.87p (38% less, 2% change), Gas kWh - 3.86p (48% less, 3% change
              Varies by day but at this point never gone above SVT
              Gas has been approx 50% cheaper since last autumn
              Elect was down to 8p a unit over christmas
              You are not tied in and if prices rocket you have the option of changing back
              Was no 1 uk hot deal last year
              If gas is cheaper than last year then how come I’m pay almost £300 a month, last year it was £200!
              Heating running same schedule as last year (with octopus)

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              • #67
                Re: Energy Provider ?

                Flexible Octopus

                Current estimate winter usage 110 quid a month

                March to November reduces

                Use existing smart meter

                Send me monthly text with bill and link to account for card payment

                It's like dealing with grown ups

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                • #68
                  Re: Energy Provider ?

                  Originally posted by dandywarhol View Post
                  What's the point in changing suppliers.
                  They all charge the government's energy cap now.
                  No competition.
                  No they don't, there fixed rate deals around. Have a look on Money Saving Expert

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                  • #69
                    Re: Energy Provider ?

                    Originally posted by SLUDGE FACTORY View Post
                    That's not available where I am

                    It's fixed or variable
                    Yes no tracker option, either fixed or variable 12 month. The flexible one appears to be the most expensive one and I’m on it

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                    • #70
                      Re: Energy Provider ?

                      Originally posted by goats View Post
                      Yes no tracker option, either fixed or variable 12 month. The flexible one appears to be the most expensive one and I’m on it
                      I can get tracker but need to be on fixed or variable first ?

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                      • #71
                        Re: Energy Provider ?

                        Originally posted by SLUDGE FACTORY View Post
                        I can get tracker but need to be on fixed or variable first ?
                        I’m not sure sludge….im just on flexible, I guess I won’t change now as might be cheaper in April….

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                        • #72
                          Re: Energy Provider ?

                          I would stick with what you have then look for savings with Octopus

                          Unless you have found them difficult

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                          • #73
                            Re: Energy Provider ?

                            Originally posted by SLUDGE FACTORY View Post
                            I can get tracker but need to be on fixed or variable first ?
                            Variable




                            Existing Octopus customers could consider its Octopus Tracker tariff (if you're not already with Octopus, you can try switching to its standard variable tariff, then switch to this). Its rates change daily based on wholesale costs, meaning it's been substantially cheaper than the Price Cap in recent months.

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                            • #74
                              Re: Energy Provider ?

                              Originally posted by goats View Post
                              I’m not sure sludge….im just on flexible, I guess I won’t change now as might be cheaper in April….
                              I'd wait till April and then look at the tracker.

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                              • #75
                                Re: Energy Provider ?

                                Originally posted by North Cardiff Blue View Post
                                Variable




                                Existing Octopus customers could consider its Octopus Tracker tariff (if you're not already with Octopus, you can try switching to its standard variable tariff, then switch to this). Its rates change daily based on wholesale costs, meaning it's been substantially cheaper than the Price Cap in recent months.
                                You have to be on variable tariff for a period before you can be considered for tracker

                                And it's not available everywhere

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